> For the complete documentation index, see [llms.txt](https://virtualcontact.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://virtualcontact.gitbook.io/docs/welcome-to-virtual-contact/cloud-vs-on-premises.md).

# Cloud vs On-Premises

Virtual Contact is available in two deployment options: Cloud and On-Premises.

The Cloud version is hosted and managed by Virtual Contact on European Union servers. It requires no infrastructure management, is updated automatically and can be activated immediately. This is the recommended option for most organisations.

The On-Premises version is installed on the customer's own infrastructure. It gives maximum control over data, security and customisation, and is suited to organisations with specific compliance, data sovereignty or architecture requirements. See the On-Premises Installation section for full setup documentation.


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