> For the complete documentation index, see [llms.txt](https://virtualcontact.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://virtualcontact.gitbook.io/docs/security-privacy-and-compliance/encryption.md).

# Encryption

All data exchanged between your browser or application and Virtual Contact servers is encrypted in transit using TLS 1.2 or higher. All data stored on Virtual Contact servers — including conversation history, CRM records, call recordings and attachments — is encrypted at rest using AES-256.

Encryption keys are managed by Virtual Contact and rotated periodically. On-Premises customers manage their own encryption keys.

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